March 2, 2022
How to Strengthen Your Team with Ongoing Employee Training
An often overlooked but surprisingly effective way to improve productivity and strengthen company loyalty is providing ongoing employee training opportunities. Financial advisory teams can benefit enormously from implementing a culture of ongoing learning that allows each member of their staff to discover and pursue their career goals. Here’s how it can benefit your business and […]
February 23, 2022
6 Things Your Team Should Be Delegating to Technology
As advisors and business owners, you already know the power of delegating to your team—but is your team taking full advantage of the power of delegating to technology? Doing tasks manually that you could easily have been done by technology eats into time that could be better spent meeting with clients and doing the high-level […]
February 16, 2022
How to Use the Law of Uniform Connectedness to Improve Client Experience
As a financial advisor, it’s your job to help clients juggle complex and interconnected financial goals that range from rebalancing a portfolio to creating a retirement plan to saving up for a vacation at the end of the year. Recommendations you make today regarding investments can impact other areas of their financial life today and […]
February 9, 2022
5 Tips for Building Trust with Your Clients
In an industry like financial advising, trust is one of the most important features of your service. When you combine the uncertainty of the market with the fact that clients are putting their financial future on the line, it’s easy to see why a client needs to trust you. You might know perfectly well that […]
February 2, 2022
Not Sending a Meeting Agenda Is Costing Your Financial Advisory Practice
Creating and sending an agenda to clients ahead of meetings is one of the best ways to set expectations, keep the meeting on track, and make sure both you and your client show up fully prepared. However, many financial advisors who want to make meeting agendas often give up on the idea because it seems […]
January 26, 2022
5 Steps to Better Note Taking During Your Client Meetings
Hastily jotting down all the key points and then hoping you remember enough detail to fill in the rest afterward is not really the most reliable approach to notetaking. Unfortunately, it usually feels like the best you can do when you’re also working to maintain the flow of conversation and keep your client engaged throughout […]
January 19, 2022
The Law of Prägnanz for Financial Advisors: How to Use Visual Elements to Simplify Complex Information
The overarching theme of many principles of UX design is simplicity. Hick’s Law argues that the simpler our options are, the more easily we can make a decision. Miller’s Law argues that the more pieces of information our brain is processing at the same time, the harder it is to process (and the more likely […]
January 5, 2022
The Financial Advisor’s Curse of Knowledge Could Be Hurting Your Client Relationships
With years of education, specialized certification courses, and hands on experience under your belt, you bring a wealth of expertise and insights to each client you serve as a financial advisor. After all, that’s what they’re paying you for, right? While that expertise is the core of the value you provide, it can also lead […]
December 29, 2021
Goal Gradient Hypothesis For Financial Advisors: How To Motivate Your Staff and Clients To Achieve Long Term Goals
This next blog in my series on how to use UX laws to run your financial advisory practice, I’ll be looking at the goal gradient hypothesis. The basic premise that humans are better at motivating themselves for short-term goals than long-term ones is important to understand as you work with clients on their more distant […]
December 22, 2021
Why you need a unique value proposition and how to create one?
Too few advisors understand ‘the value’ of a value proposition - or how to go about creating one. But unless you identify and express your value to clients you won’t achieve success in this industry. Because, unless prospects understand what you do and why you do it, they won’t be convinced about your worth. In […]
